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400-day Clock (Anniversary Clock) Repair and Service Charges.

Copyright © 1995-2025 Michael P. Murray & Mike's Clock Clinic

Mike Murray Memberships: Clocksmiths & NAWCC P. O. Box 562 1151 D Street Fossil, OR 97830-0562 The P.O. Box is for the USPS only and should be removed for all other carriers. E-mail address: Mike@atmosclock.us (Preferred method of contact) My Web site is located at http://www.atmosclock.us/ Main FTP site is located at http://www.atmosman.com/earthpdf.html

A complete mechanical overhaul with a two year labor warranty is $500.00 for any 400-day (anniversary) clock. I do not work on battery driven clocks.
The $500.00 will include a new suspension spring and any suspension parts such as top and/or bottom block and/or fork, if needed. My charge for shipping and handling is $50.00. This brings your total cost to $550.00. Included at that price is from $500 to $1,000 of UPS insurance depending on the age of the piece. All other parts will be extra.
Please be sure to double box the clock and insure it for at least $500.00. By double box I mean to pack the 1st and 2nd boxes as if you were going to ship each independent from the other one.
To reduce your shipping costs ship be sure that the 2nd box measures is as small as possible but remember to allow for packing material around the inner box.
Eco Box is an on-line business in Texas that allows you to order as little as one box. So if you're having difficult securing the correct size boxes, then you have another resource.
UPS sells boxes but you can Goggle to find someplace to buy boxes. In my opinion there is no best when it comes to a carrier. I use UPS for convince not because I believe they are the best. The best insurance is to double box and pack each box well, even if it means an oversize final box causing an increase in shipping price. If you're a busy type, then you can use a UPS store to ship it and have them pack it but I have seen them do lousy packing as well. The goal is to have nothing negative happen shipping both to me and back to you and why I do my own packing and always double box and always have some packing material surrounding the clock and surrounding the 1st box. A little more time and a little more expense will save the large headache of trying to find someone who will work on the case because this will fall on you because the carrier will have me return it to them and then they inspect it before they ship it back to you.
Polishing the base and clear coating is an additional $400.00.
My turnaround is usually 8 to 12 months. Please be sure to REMOVE or lock the pendulum before doing anything ! And NEVER send the glass dome. Old parts are returned by request only.
Once testing starts, it is performed in two parts. The first test is the function test to ascertain whether or not my overhaul was satisfactory. Then the second test is the timing test which takes about 2-weeks. During this 2-week period, I E-mail asking for payment and I expect payment in the form mentioned below. I ship when both the payment and the second testing period have both been satisfied. Normally shipping takes place one week or so after I receive payment.
When I ship back the clock the package will contain your original invoice and an instruction manual which is very clear.
Once I disassemble and you approve, your 400-day (Anniversary) becomes the 2nd one I work on because I'll be working on the one I disassembled just before yours. I will ask for payment in full at that time and the minimum is $550.00, which is $500.00 for my labor and $50.00 for return shipping and insurance. If you decide not to go ahead with the repair, then I return the clock via UPS and COD. The charge will be $100.00 labor, plus my standard shipping and the insurance charges ($50.00). This total works out to be $150.00 for a clock returned unrepaired after my estimate.
All checks must be made out to Mike Murray because I gave up my business checking.
Prices for refinishing for both the dial and the case can fluctuate because I send them out to another professional and they do not inform me of the price until the work is finished and they do not tell me when their pricing changes.
Dial refinishing is $300.00. This will make your old worn 400-day dial look like new. This is a good companion to case refinishing. If you choose this option please add 4 weeks to the original estimated due date.
Case work such as stripping, polishing, and lacquer sealing is an additional $500.00. This work makes the clock look new. A Horolovar instruction manual is included with every overhauled 400-day clock.
If you have either case or dial refinishing then I'll ask for at least 1/2 of either when you send in the clock. Please do not send the glass cover but do cover the clock with something to protect it from the packing material. A plastic bag will work fine.
Both dial refinishing and case polishing and/or plating are NOT offered as a separate service and will only be done in conjunction with an overhaul. The same goes for any part, which means that I don't sell parts and only use them for clocks that are being overhauled.
All checks must be made out to Mike Murray because I gave up my business checking. I would like payment by money order, certified check, personal check, business check, or through Pay Pal or Square, which is the only way I take credit cards. I do prefer a check because Pay Pal and Square take 4%. I only take personal checks if you are in the USA or Canada. The 4% is added to the total bill if you use a credit card or Pay Pal. With Pay Pal you can pay me directly using "friends and family" where you absorb all fees and I'm paid the full amount. There would be nothing added amount to the final fill if you absorb all fees. Here you log on to Pay Pal and send me the full amount of my bill, so there is no E-voice coming from me with this method and you will be charged all Pay Pal fees on top of my final bill. With either Pay Pal or Square, I will send an invoice to your E-mail address. Here you are dealing directly with either service and not me. All sales outside North America will be charged 4% on top of the total through Pay Pal only. All of the added fees are exactly what either service charges me for taking your credit card.

Respectfully,
Michael P. Murray
Memberships Include:
National Association of Watch & Clock Collectors An Internet private E-mailing list called Clocksmiths N.A.W.C.C. National 400-day Clock Chapter # 168
A service from, E-mail address: Mike@atmosclock.us Mike Murray Founder of Clocksmiths
A specialist in Atmos and 400-day clock repair. Also, I overhaul most plug in electric clocks. In continuous service since 04/01/1982.
Mike's Clock Clinic Memberships: NAWCC P. O. Box 562 1151 D Street Fossil, OR 97830-0562 541-370-2440 My Web site is located at http://www.atmosclock.us/ Main FTP site is located at http://www.atmosman.com/earthpdf.html Memberships: Clocksmiths; NAWCC N.A.W.C.C. International 400-day Clock Chapter # 168 Published in Chapter 168's "Torsion Times" Published in AWCI's "Horological Times" Formally AWCI's 400-day (Anniversary) clock Bench Course Instructor!


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Copyright © 1995-2025 Michael P. Murray & Mike's Clock Clinic

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Created in December of 1995 and last updated January 01, 2025.